Payment Policy

This payment policy outlines the methods of payment accepted on our website; by placing an order on our website, you agree to the terms and conditions set forth in this policy.

  1. Payment Methods

We accept the following payment methods:

  • Card Payments: Visa, Master Card & Meza
  • Mobile Wallets: Vodafone cash, Etisalat cash, etc.
  • Bank Installments
  • VaLU – SYMPL - Souhoola
  1. Currency

 All transactions are processed in Egyptian pounds

  1. Order Verification

We will send you a confirmation email once your order has been placed and verified. This email will contain the details of your order, including the total amount charged.

  1. Security

We take your security seriously. We use a secure server (SSL) to encrypt all your personal and financial information during the checkout process.

  1. Payment Processing

We use a third-party payment processor to securely handle all credit card transactions. We do not store your credit card information on our servers.

  1. Order Cancellation

If you need to cancel your order before it ships, please contact us immediately at info@skymedical-eg.com with your request. However, we cannot guarantee cancellation once your order has been processed.

  1. Refunds

We offer a 14-day return policy for all unworn and unopened items. To request a refund, please contact us at info@skymedical-eg.com within 14 days of receiving your order. Once we have received your returned item, we will process your refund within 5 business days. 

  1. Disclaimer

We reserve the right to modify this payment policy at any time without prior notice. Please review this policy regularly to ensure you are up to date on our current practices.